Shipping

Q: Do you offer free shipping?

A: Yes - We offer free standard shipping for all orders over $49 shipping to the lower 48 United States. Orders under $20 ship for $2.95 and orders between $20 and $49 ship for $4.95. For shipments to Hawaii or Alaska, there is an additional $20 shipping charge.

Q: How long before my order ships?

A: Most Products ship within 1 to 2 business days. During Holidays around Christmas Time, some products may require up to about 4-7 business days lead time. Individual Product Page will specify if processing time is longer then 3 to 4 business days during normal business days (e.g., non-holiday). Please feel free to call 1-855-548-4419 if any questions. 

*** Please note ... with the spread of the recent Covid 19 outbreak, from time to time some orders may experience a slightly higher lead time than the 2 business days (perhaps a few extra days) as our company is currently taking extra precautions that limit our normal operation speed. However, most orders are shipping within 1 to 3 business days.

Q: How long should I allow for transit time after my item ships?

A: Transit time is typically from 1 to 5 business days . Please feel free to email us at support@crystalcreekdecor.com for more precise transit time.

Q: Do you charge sales tax?

A: Sales tax is charged on all purchases for shipping addresses in Georgia (minimum of 4% and total sales tax in Georgia is determined by location destination).

Q: Do you offer expedited or international shipping?

A: We offer expedited shipping for certain products. We also offer international shipping for certain products. Please feel free to contact us to inquire and request a quote. Please note, additional shipping cost paid for expedited or international shipping or Hawaii or Alaska is non-refundable for returned or exchanged items.